Terms & Conditions
- Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE , Oman & Kuwait.
- The United Arab of Emirates is our country of domicile.
- Minors under the age of 18 shall be prohibited to register as a User of this website and are not allowed to transact or use the website.
- If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider PAYFORT via a secure connection.
- The cardholder must retain a copy of transaction records and Merchant policies and rules.
- We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies)
FLEXIBLE PAYMENT OPTIONS
- Shop in simple steps with Spotii, our 'no-interest instalments' flexible payment plan.
DELIVERY AND SHIPPING POLICY
- Secret Skin will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
- Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
- It will take up to 4-7 working days (depending on the place of delivery of the products and) from placing the order for our delivery partners to bring the package to you.
- Refunds will be done only through the Original Mode of Payment.
- We do not offer any returns for orders placed from Oman, Kuwait and Saudi Arabia. Refunds are subject to management decisions. Please contact Customer Care at firstname.lastname@example.org for concerns.
- Refund will only be provided if:
- The wrong product was sent by the merchant.
- The product is defective.
- The product was damaged in shipping.
- The item was not delivered on the agreed date
COUPONS TERMS & CONDITIONS
- All the discounted products are live on the 'SALE' section of the website. Currently, no other discount or coupon code is available.
Please visit our FAQs section for more details.