• Any dispute or claim arising out of or in connection with this website shall be governed and construed in accordance with the laws of UAE , Oman & Kuwait.
  • The United Arab of Emirates is our country of domicile.
  • Minors under the age of 18 shall be prohibited to register as a User of this website and are not allowed to transact or use the website.
  • If you make a payment for our products or services on our website, the details you are asked to submit will be provided directly to our payment provider PAYFORT via a secure connection.
  • The cardholder must retain a copy of transaction records and Merchant policies and rules.
  • We accept payments online using Visa and MasterCard credit/debit card in AED (or any other agreed currencies)

 

FLEXIBLE PAYMENT OPTIONS

  • Shop in simple steps with Spotii, our 'no-interest instalments' flexible payment plan.

 

DELIVERY AND SHIPPING POLICY

  • Secret Skin will NOT deal or provide any services or products to any OFAC (Office of Foreign Assets Control) sanctioned countries in accordance with the law of UAE.
  • Multiple transactions may result in multiple postings to the cardholder’s monthly statement.
  • It will take up to 4-5 working days from placing the order for our delivery partners to bring the package to you.

 

REFUND POLICY

  • Refunds will be done only through the Original Mode of Payment.
  • We do not offer any returns for orders placed from Oman & Kuwait. Refunds are subject to management decisions. Please contact Customer Care at customercare@thesecretskin.com for concerns.
  • Refund will only be provided if:
    • The wrong product was sent by the merchant.
    • The product is defective.
    • The product was damaged in shipping.
    • The item was not delivered on the agreed date

COUPONS TERMS & CONDITIONS 

  • All the discounted products are live on the 'SALE' section of the website. Currently, no other discount or coupon code is available.

 

    Please visit our FAQs section for more details.